Features
Enterprise
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Lead Tracking
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Lien Process Management
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Document Template Editor
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Advanced Reporting
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Customizable Dashboard
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Online Payment Portal
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Online Rental Plugin
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Email Service
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Email and Phone Support
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Interactive Site Map
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QB Desktop Integration
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Access Control & Gate integration
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Digital Signature
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Text & U.S Mail Service
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Accounts Payable
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Custom Data Export for Analytics
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Advanced API Access
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Advanced Workflow Automation
Multi-Facility Management
Most reports can include one or more facilities sub-totaled on a single report. Some reports can show aggregated totals of multiple facilities for a total overhead view of economic indicators. Access facilities in windows using a drop down. Define regional Company Sets to share configuration setup with default and override options
Complete Tenant Profile
Keeping accurate information on tenants and co-tenants is easy with DoorSwap. Each tenant profile is complete with contact information, encrypted credit cards, lease details, attachments, notes, correspondence log of all communication, and more. Keeping a solid paper trail will come in handy when auditing your storage business.
Meaningful Reports
DoorSwap reports are categorized into five unique categories that paint a picture of your storage facility. Pull real-time data from all corners of your business, automate report batches, download, and email directly from the software. Choose from over 70 reports .
Dynamic Dashboard
A complete dashboard with key performance indicators and data discovery for single or multiple site self storage operators. Users have 15 lists to choose from to keep on their dashboard. Access units, tenant accounts, reservations, SMS text messages, and more directly from your dashboard.
Automation
If someone reserves a unit on your website, then DoorSwap automatically sends a thank you email. If a tenant is 5 days late on their payment, then DoorSwap sends them a notice, and if 10 days late, a notice and a late fee. The possibilities to streamline tasks are endless.
Risk Assurance
At DoorSwap, we understand that while you provide top-notch security for your tenants' cherished belongings, unforeseen events can happen. That's why we offer comprehensive self-storage insurance that gives your customers an added layer of protection.
Additional DoorSwap Features
Send new tenant lease agreements to customer emails or facility tablet for tenants to e-sign, completely digitizing the lease process. Executed agreements are automatically saved to the tenant’s profile.
Exchange text messages and emails with tenants directly from DoorSwap. Email notifications appear on dashboard and all communications are logged in the tenant’s profile for complete record keeping.
Having the ability to open more than one window means you don’t have to compromise your customer service. With DoorSwap, you have the easily multi-task and pick up where you left off.
DoorSwap protects your data. Your data resides on our cloud-hosted servers, where regular backups and snapshots are taken. Furthermore, the data is replicated to different physical locations for disaster recovery purposes. More importantly, data is encrypted both in-transit and at rest. Plus, we don’t share or sell your data ever.
DoorSwap's infrastructure and data are housed separately off-site. In the event of a power or internet outage at your facility, DoorSwap will continue to run. In other words, statements will go out, credit cards will be charged, and online payments/reservations will still process. Your data is also routinely backed up.
DoorSwap is hosted by Amazon Web Services (AWS) and is 100% cloud-based. The application is fully deployed with all its parts running in your browser. No downloads, installations, or updates required.Our cloud-hosted software runs on a secure network of data centers that are regularly updated with strict backup protocols.
Cloud-based software is built to provide on-demand, almost instant results. DoorSwap runs in your browser, therefore keeping it free from interference by other applications and hardware limitations. Whether building upward or outward with DoorSwap, your software performance remains optimized.
